Beyond development: we keep your website secure & optimized.

Downtime can disrupt services and damage reputation. Our proactive monitoring ensures that your website remains online and accessible to users without any interruption.

Beyond development: we keep your website secure & optimized.
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What to expect from our support services

At Exemplifi, we provide an all-encompassing post-development support system that combines the best of technical expertise and seamless client service. Our support model guarantees the uninterrupted operation of your website.

Regardless of the time zone, we offer round-the-clock global support to guarantee prompt resolution of issues.
Regardless of the time zone, we offer round-the-clock global support to guarantee prompt resolution of issues.

Our bespoke support platform Mission Control provides full transparency across your entire stack. From the AWS or Azure infrastructure up to the application layer and everything in between. Whether it’s a third-party API or a low-observability service like Kubernetes, we’ve got you covered.
Our bespoke support platform Mission Control provides full transparency across your entire stack. From the AWS or Azure infrastructure up to the application layer and everything in between. Whether it’s a third-party API or a low-observability service like Kubernetes, we’ve got you covered.

We’ve made up a bed for the buck, and it’s welcome to stop here. That means no more finger-pointing when things go bump in the night. Whether it’s an internal issue, a problem with a supplier, or anything else, we own the point of failure wherever it occurs.
We’ve made up a bed for the buck, and it’s welcome to stop here. That means no more finger-pointing when things go bump in the night. Whether it’s an internal issue, a problem with a supplier, or anything else, we own the point of failure wherever it occurs.

From application performance monitoring to incident resolution, we’ve got you covered. Our team is replete with application experts in Sitecore, Kentico, Drupal, Umbraco, AEM and more. Plus, we cover custom code. However you deliver value, we support it.
From application performance monitoring to incident resolution, we’ve got you covered. Our team is replete with application experts in Sitecore, Kentico, Drupal, Umbraco, AEM and more. Plus, we cover custom code. However you deliver value, we support it.
Inside Exemplifi

Comprehensive services that ensure uninterrupted online presence

We offer a comprehensive suite of support services designed to keep your website running smoothly and ensure you stay informed and empowered.

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Regular performance 
reports

Stay informed with detailed reports on site performance, uptime, security, and traffic to ensure your website’s ongoing health.

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Proactive monitoring & incident tracking

Our real-time monitoring systems detect and address potential issues, tracking incidents as they occur to ensure your site stays operational and performing optimally.

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Emergency content updates & ticket management

Safeguard your access points by inspecting login attempts to prevent unauthorized access.

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Security updates & patching

We safeguard your site by applying critical software updates and patches, keeping your data and systems secure against emerging threats.

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Backup & disaster 
recovery

With regular backups and disaster recovery solutions in place, we ensure your data is safe and your website can be quickly restored if needed.

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SEO & Performance 
Optimization

By analyzing performance data, we continuously optimize your website to maximize visibility and ensure peak search engine performance.

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What makes us the right choice for support services

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24/7 support is who we are
We’re available around the clock to ensure your mission-critical applications are always up and running, addressing any issues before they impact your business.
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The best support SLAs
Our SLAs are customized to your website’s needs, outlining key metrics and service expectations, ensuring full transparency and accountability in maintaining your site’s performance and operational efficiency.
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Communication
We keep you informed at every step. Our tailored incident response ensures seamless communication, so you’re always aware of what’s happening and what’s being done to resolve any issues.
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Seamlessly extending your team
Our technical expertise allows us to act as an extension of your team, reducing the need for extra financial outlay, upskilling, or recruitment. With dedicated support and seamless collaboration, we guarantee exceptional results.

Technologies we specialize in.

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umbLogo Umbraco
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CMS solutions

We provide industry-leading CMS solutions that balance performance, security, and user experience for optimal content management.

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webflow-logo.svg Webflow
kentico-logo.svg Kentico
contentful-logo.svg Contentful
dotnet-logo.svg Dot Net
aws-logo.svg Amazon Web Services
acquia-logo.svg Acquia
google-cloud-logo.svg Google Cloud
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Cloud platforms

We provide industry-leading cloud solutions that balance performance, security, and user experience for optimal content management.

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kinsta-logo.svg Kinsta
wp-engine-logo.svg WP Engine
pantheon-logo.svg Pantheon

Technologies we specialize in.

wordpress-logo.svg Wordpress
drupal-logo.svg Drupal
umbLogo Umbraco
modern-campus-logo.svg Modern Campus
adobe-aem-logo.svg Adobe EM
webflow-logo.svg Webflow
kentico-logo.svg Kentico
contentful-logo.svg Contentful
dotnet-logo.svg Dot Net
CMS

solutions

We provide industry-leading CMS solutions that balance performance, security, and user experience for optimal content management.

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azure-logo.svg Azure
aws-logo.svg Amazon Web Services
acquia-logo.svg Acquia
google-cloud-logo.svg Google Cloud
kinsta-logo.svg Kinsta
wp-engine-logo.svg WP Engine
pantheon-logo.svg Pantheon
Cloud

platforms

We provide industry-leading cloud solutions that balance performance, security, and user experience for optimal content management.

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Recognized for excellence.

Our certifications and accreditations showcase our commitment to providing quality services to the government.

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